We deliver our products throughout the European Union with GLS and the United States and Australian Capital territory with UPS Express Saver.
If you reside outside the EU United States or Australian Capital territory, just ask us for a shipping price by email at: firstname.lastname@example.org . We will quote you a shipping price with UPS Express Saver.
All goods are delivered by shop delivery.
GLS deliveries to Denmark is €5 and rest of EU ships for €15.
UPS Express saver delivers to the United states for €30 up to 2,5 kg. and €40 from 2,5kg to 5,0kg.
UPS Express saver deivers to Australia for €40 up to 2,5 kg. and €60 from 2,5kg to 5,0kg.
If we receive your order before 12 p.m. CET we will ship your parcel the same day. This means that you can have your order with you within a maximum of 2-5 business days depending on its destination.
At the moment it is possible to buy our goods in whole boxes of 16 or 20 pieces or as a pick & mix solution of 30 pieces.
We do not have any maximum amount restrictions on webshop orders.
Once you have placed your order, you will receive an email confirmation and when products are shipped we will also notify you. If you gives your phone number and email the currier will notify you when your parcel is up for delivery, you will receive a notification via text or email from the courier with an estimated time of delivery, but only if you have provided the informations necessary to do so during checkout.
If you are unsatisfied with any aspects of your delivery or products, please send an email to email@example.com and one of the team will be happy to assist you.
You have a legal right to cancel the contract (subject to certain exceptions set out below) without giving any reason within 7 days of the day after you receive the Goods. This is the “Cancellation Period”.
You can cancel by e-mail to firstname.lastname@example.org. You should keep evidence of having given notice of cancellation, such as an e-mail receipt.
You must return the Goods to us within 7 days of notifying us that You wish to cancel by sending them to:
Feel Good Company ApS
c/o Ackro ApS
Farverland 6, Port 1-3
The Goods must be returned unused with the original packaging and quality labels intact.
You must take good care of the products before you return them to us. We may reduce the amount we refund to you if you use them, damage them or otherwise do something beyond what is reasonably necessary to examine them that reduces their resale value - ex. opening og breaking the packaging.
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